One on One Coaching

Mondli Magwaza a speaker, coach and founder of www.blackafrican.co.za and www.isintulab.co.za, multimillion Rands ecommerce startups  shares all his experience and success lessons through one on one coaching sessions delivered physical, video conferencing or telephonic.

Delivery:

Daily Video Meeting

Next Dates :

22 April 2020

Course Outline:

  • Start now, where you are, with what you have
  • Keep it lean and mean for as long as you can
  • Keep 20% of your eyes on competition and 80% on your customer
  • Focus on 20% that brings in the money
  • What problem are you solving?
  • What is your solution
  • Asses the market and competition
  • Your value propositions
  • Define your customer
  • Scalability of your ide
  • Calculating the true cost
  • Supplier buying strategy
  • Using free tools to run your business
  • Basic finance for non-finance people (Accounting for dummies)
  • Logo and stationary
  • Business Name
  • Brand Story
  • Products Packaging and Labeling
  • Define and optimize the customer journey to the end
  • Website (WordPress or Shopify etc.)
  • Emails and Telephonic communication
  • Customer Service, Before, During and After the sale
  • Social media marketing
  • Google Advertising
  • Search Engine Optimization
  • Email Marketing
  • Influencer Marketing
  • Physical Exhibition and Activations
  • Daily statement Recon
  • Backend processing
  • Product Packing
  • Dispatch
  • Choosing Couriers
  • Establishing the relationship and working process
  • Booking, Tracking and communication
  • Parcel Insurance
  • Customer support before order
  • Communication through the order process
  • Payment Recons to confirm paid orders
  • Complains and Feedback
  • Collecting Reviews and Using them to sell
  • Learning from customers and improving
  • Creating a community (Engagements, competitions, hashtags)